Explore Adventures India

Effective Date: 20th August 2022

Thank you for choosing Explore Adventures India for your adventure needs. We value your trust and want to ensure that your experience with us is as smooth and enjoyable as possible. Please review our Cancellation & Refund Policy carefully to understand your rights and responsibilities when using our services, booking activities, and purchasing products.

1. Cancellations

1.1. Cancellation by Customers

1.1.1. Service Bookings: If you need to cancel a service booking, please refer to the specific cancellation policy provided at the time of booking. Different services may have different cancellation terms and conditions. You can initiate the cancellation process by contacting us.

1.1.2. Activity Bookings: Activity bookings may have varying cancellation policies depending on the activity and its providers. Please review the cancellation terms specified during the booking process.

1.1.3. Product Orders: To cancel a product order, please contact us within 2 days of placing your order. Cancellation requests made after this period may not be accepted.

1.2. Cancellation by Explore Adventures India

Explore Adventures India reserves the right to cancel services, activities, or product orders under certain circumstances, such as adverse weather conditions, unforeseen operational issues, or unavailability of products. In such cases:

- Customers will be promptly notified via the contact information provided during booking or purchase.
- Full refunds will be issued for canceled services, activities, or product orders.

2. Refunds

2.1. Eligibility for Refunds

2.1.1. Service Bookings: Refund eligibility for service bookings will be determined based on the specific cancellation policy associated with the service. Please refer to the terms provided during booking.

2.1.2. Activity Bookings: Refunds for activity bookings will be subject to the cancellation policy specified by the activity provider. Refer to the terms presented during the booking process.

2.1.3. Product Orders: To be eligible for a refund for product orders, the following conditions must be met:
- The cancellation request must be made within the specified cancellation period.
- The product must be returned in its original condition and packaging (if applicable).

2.2. Refund Process

- Refunds for canceled services, activities, or product orders will be processed within 7 business days after approval.
- Refunds will be issued using the same payment method used for the original booking or purchase.
- Any applicable processing fees or charges may be deducted from the refund amount.

3. Contact Information

If you have any questions or concerns about our Cancellation & Refund Policy, please contact us at:
Explore Adventures India Email: exploreadventuresin@gmail.com Phone: +91 8660350337

4. Changes to this Policy

Explore Adventures India reserves the right to update or modify this Cancellation and refund Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically to stay informed about any updates.

By using our services, booking activities, or purchasing products, you acknowledge that you have read, understood, and agreed to this Cancellation and refund Policy.